Unfolded Travels curates itineraries you can’t find online for honeymoons, destination weddings, family getaways, and bucket list trips worldwide.

BON VOYAGE

Unfolded Travels curates itineraries you can’t find online for honeymoons, destination weddings, family getaways, and bucket list trips worldwide.

BON VOYAGE

FREQUENTLY ASKED QUESTIONS

THE MOST

answered

DO YOU BOOK TRAVEL WORLDWIDE?

Yes! It goes without saying that we're experts in all things Italy (even if we're not fluent in speaking the language quite yet!) and we'll happily share the insider local secrets that you may otherwise miss. But, the depth of knowledge doesn’t end here in Europe. We have an extensive travel history and partners worldwide, so we can plan a highly curated vacation wherever you’re headed. 

WHY SHOULD I HIRE A TRAVEL ADVISOR IF I CAN BOOK TRAVEL ONLINE MYSELF?

WHY SHOULD I HIRE A TRAVEL ADVISOR IF I CAN BOOK
TRAVEL ONLINE MYSELF?

Think about it like this: You have groceries delivered to your home, hire an accountant for your taxes, and work with a personal trainer to stay in shape, so why wouldn’t you engage an experienced travel advisor to plan your upcoming trip?

We add immense value to your travels. We’re experts in the industry and we geek out on staying updated with all things travel-related. Perhaps that beachfront property you found online is beautiful in photos, but it’s actually a bit rundown in-person. Or maybe you’re not aware of how narrow the roads are along the Amalfi Coast and thought renting a car would be a good idea for a scenic drive (pro tip: it’s not). We’re here to provide these insights throughout the planning process. Also, our strong partnerships with luxury properties guarantee you an extra level of care that you wouldn’t receive otherwise. (Who doesn't love VIP perks?) Lastly, we know that even expertly planned trips can experience issues along the way such as flight delays, missed connections, and other elements beyond human control. You'll never be alone, as we provide you with emergency local contacts available for 24/7 on-the-ground assistance.

DO YOU BOOK PRIVATE VILLAS?

Yes, we can recommend luxury private homes worldwide! We work with select suppliers to guarantee these properties are perfect for your needs. However, we don’t book with Airbnb or VRBO. Because they’re individually managed and there’s no definitive level of standards that must be met, we can’t guarantee the listing is accurate.

CAN YOU ACCOMMODATE TRAVELERS WITH SPECIAL NEEDS?

Absolutely. I’m the mama to a son with special needs and severe food allergies, so I understand the importance of planning a trip that will cater to diverse requirements. Most of my household is vegetarian as well, so I’m an expert in researching hotels that accommodate a wide array of palettes. Just let us know upfront in your client questionnaire about anything such as limited mobility or dietary restrictions, and we'll gladly curate your trip accordingly!

DO YOU BOOK AIR TRAVEL?

Yes, we book business and first-class plane tickets for our full-service clients.

The best part? You never have to be placed on-hold for hours with the airline if your flight is cancelled or delayed. Our Air Desk monitors your booking, providing a smoother travel experience.
 
*Additional fees apply for booking airfare with our Air Desk.

DO YOU RECOMMEND TRAVEL INSURANCE?

Absolutely, yes! There’s always a risk of unforeseen circumstances such as a natural disaster or disease outbreak. Insurance will protect your travel investment, your health, and your belongings. The Brownell insurance desk can provide quotes from different providers to cover trip cancellation, trip interruption or delays, medical, dental, emergency medical transportation, lost luggage, and more. We’ll present you with options and we highly encourage you to make this investment. You’re also welcome to obtain your own insurance, too.

HOW DO YOU PLAN TRIPS TO DESTINATIONS YOU HAVEN’T VISITED YET?

Although we wish we’d been everywhere in the world, we haven’t made it there (yet!). If your destination is one we haven’t personally visited before, we leverage our travel partners worldwide to assist us in providing the VIP travel experience we guarantee. They assist in booking unique experiences, know all the best restaurants in town, and provide insights on off-the-beaten-path activities that typically can't be found on an online search.

WHAT WILL MY PROPOSAL LOOK LIKE? WILL YOU PROVIDE LINE-BY-LINE PRICING?

WHAT WILL MY PROPOSAL
LOOK LIKE? WILL YOU
PROVIDE LINE-BY-LINE INVESTMENT DETAILS?

Some of the world’s best travel operators negotiate confidential wholesale rates with suppliers and aren’t legally allowed to disclose this information. They aren’t allowed to disclose privately negotiated rates of hotels, drivers, and tours with anyone, including us. We only work with preferred suppliers that provide fair prices to our clients. We realize it’s not ideal to have a lump total as opposed to a thorough line-by-line breakdown, but it’s not uncommon in the travel industry. We will always discuss your trip budget prior to creating a proposal, so we will provide you with a proposal within your budget, along with extra suggestions if we think you'd want to splurge on a particularly unique experience.

WHAT WILL I PAY WHEN WORKING WITH YOU?

Upon agreement, you’ll issue payment to Unfolded Travels for our trip planning fee. Then, we will begin to put together your trip proposal! Once your itinerary is solidified, a deposit is required to book your travels. The amount due varies per supplier but is typically around 30%.

There is no charge for hotel-only bookings (with VIP perks!).

HOW WILL WE COMMUNICATE, GIVEN THE TIME DIFFERENCE?

Besides our three standard calls (Discovery, Proposal Review, and Pre-Travel Walkthrough), nearly all communication will be via email communication. This ensures that we're not disturbing one another outside of business hours, but more so, it enables us to keep all of your trip information in a single place. This leaves much less room for error in the planning process. Should you need to reach us via phone, please send us an email to schedule a time to connect.

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WE DIDN'T ANSWER ABOVE?

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HOW WE WORK+
PRICING GUIDE

Check out our services guide including a thorough breakdown of our offerings, our process, the investment, and the kinds of experiences we curate. 

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